Public Locomotion

Customer Service

Return Center

Start a return or exchange

Ready to get started? Begin your return or exchange below.

Return Policy

Returns & Exchanges

If something isn't right with your Public Locomotion gear, you may return or exchange eligible items within 14 days of delivery.

Condition

Items must be unused, in new condition, and returned in their original packaging.

Shoes should be tried on indoors on a clean surface until you are sure about the fit.

Items returned with visible wear, dirt, damage, or missing packaging may be refused or subject to a partial refund.

Exchanges

We offer exchanges on:

Shoes Shoes
FeetFormers FeetFormers

Items must be new and in original packaging.


Socks are not eligible for exchange

Returns

Returns are accepted on all products if they are:

  • Unused
  • In new condition
  • In original packaging

Return Shipping

Public Locomotion covers return shipping for both returns and exchanges.

Refunds

Refunds are issued to the original payment method once the returned item has been received and inspected.

Final Sale

Items marked Final Sale are not eligible for return or exchange.

Need Help With Fit?

If you’re unsure about sizing or fit, our team is happy to help before you return your shoes. Contact us at support@publiclocomotion.com