Customer Service
Terms of Service
Effective August 11, 2026
These Terms of Service (“Terms”) are a binding agreement between you and Public Locomotion, Inc., a Delaware corporation (“Public Locomotion,” “we,” “us,” or “our”). These Terms govern your access to and use of publiclocomotion.com, our online store, customer accounts, communications, and other services that link to these Terms (collectively, the “Services”), as well as your purchase of footwear, toe-spacing components, socks, accessories, replacement components, gift cards, and other products we offer (collectively, the “Products”).
IMPORTANT NOTICE: SECTION 22 CONTAINS A BINDING ARBITRATION AGREEMENT AND CLASS-ACTION WAIVER. EXCEPT FOR CERTAIN CLAIMS DESCRIBED IN SECTION 22 AND UNLESS YOU TIMELY OPT OUT, YOU AND PUBLIC LOCOMOTION AGREE TO RESOLVE COVERED DISPUTES ONLY THROUGH INDIVIDUAL ARBITRATION AND WAIVE THE RIGHT TO A JURY TRIAL OR TO PARTICIPATE IN A CLASS, COLLECTIVE, CONSOLIDATED, COORDINATED, OR REPRESENTATIVE ACTION.
1. Acceptance of These Terms
By accessing or using the Services, creating an account, or placing an order, you agree to these Terms. When you place an order, you also agree to the policies and product-specific terms presented to you before purchase, including our Return Policy, Shipping Policy, and any applicable Limited Warranty, subscription terms, promotion terms, or product instructions. If you do not agree, do not use the Services or place an order.
If you use the Services on behalf of a company or other organization, you represent that you have authority to bind that organization, and “you” includes both you and the organization.
2. Eligibility and Use by Minors
You must be the age of legal majority in your jurisdiction to place an order. If you permit a minor to use the Services or Products, you are responsible for the minor’s activity and use. The Services are not directed to children under 13, and children under 13 may not create an account or submit personal information to us.
3. Changes to the Services and These Terms
We may update the Services and these Terms from time to time. The “Effective Date” above identifies the current version. If we make a material change, we will provide notice as required by law, such as by posting the revised Terms, displaying a notice through the Services, or sending an email.
Changes apply prospectively from the stated effective date. The terms presented when you place an order will govern that order. A change to Section 22 will not apply to a dispute of which the parties had actual notice before the change became effective. If we make a material change to Section 22 after you first accept it, we will provide notice and a 30-day opportunity to reject that change as described in Section 22.9. Rejecting a change will leave the previously accepted version of Section 22, if any, in effect. If applicable law requires renewed assent to another material change, we will request it.
4. Products and Product Information
We make reasonable efforts to present Product descriptions, photographs, colors, materials, sizing, prices, and availability accurately. Displays and manufacturing processes can cause differences in color, texture, fit, dimensions, appearance, or other details. Minor variations that do not materially affect a Product’s ordinary use are not defects.
We may modify or discontinue Products, specifications, packaging, or components, subject to orders we have accepted and applicable law. We may limit quantities or restrict sales to resellers, distributors, or suspected fraudulent purchasers.
Product pages, packaging, and instructions may contain terms or guidance specific to a Product. You are responsible for reviewing and following applicable sizing, fit, care, transition, use, and safety instructions.
5. Consumer Product and Health Disclaimer
Public Locomotion Products are general consumer products and are not medical devices. Public Locomotion does not provide medical, podiatric, physical-therapy, diagnostic, or other individualized health advice. Content made available through the Services is for general educational and informational purposes and is not a substitute for advice from a qualified healthcare professional.
Our Products are not offered to diagnose, treat, cure, or prevent any disease or medical condition, and we do not guarantee a particular health, comfort, mobility, or performance outcome. Fit and individual experience vary. If you have an injury, medical condition, diabetes, neuropathy, impaired circulation, unusual sensitivity, persistent pain, or another concern affecting Product use, consult an appropriate healthcare professional. Stop using a Product and seek appropriate advice if use causes pain, injury, significant irritation, numbness, or another concerning reaction.
6. Orders and Acceptance
Your order is an offer to purchase. An order confirmation acknowledges receipt but does not necessarily mean we have accepted the order. We may accept an order by shipping the Product or otherwise expressly confirming acceptance.
We may refuse, limit, or cancel an order before shipment for reasons including suspected fraud, unauthorized resale, pricing or description errors, payment problems, inventory shortages, shipping restrictions, or violation of these Terms. If we cancel an order after payment, we will refund the canceled amount to the original payment method, subject to payment-provider processing times.
You are responsible for providing complete and accurate order, billing, contact, and delivery information and for promptly correcting errors.
7. Prices, Taxes, and Payment
Prices are shown in U.S. dollars unless stated otherwise. Applicable taxes, shipping charges, and other disclosed charges will be presented before you complete your order. Prices and promotions may change prospectively without notice.
You authorize us and our payment providers to charge the payment method you select for all amounts displayed at checkout. You represent that you are authorized to use that payment method. We may use payment processors and fraud-prevention providers to complete and evaluate transactions.
Payment-card information is processed by Shopify and other payment providers. Their services may be subject to additional terms and privacy policies.
8. Accelerated and Installment Payment Services
Shop Pay, Apple Pay, Google Pay, PayPal, installment-payment services, and other third-party payment options are provided by third parties. Your use of those services is governed by the provider’s agreements and privacy practices. Public Locomotion is not a bank, card issuer, or lender and does not determine a third-party financing provider’s eligibility, interest, fees, credit decisions, or repayment terms.
9. Shipping and Delivery
Shipping options, charges, restrictions, and estimated delivery times are described at checkout or in our Shipping Policy. Delivery dates are estimates, not guarantees. Carriers, weather, customs, supply interruptions, incorrect addresses, and events outside our reasonable control may cause delays.
You are responsible for providing a secure and deliverable address. Please contact support@publiclocomotion.com promptly regarding a delayed, lost, damaged, or misdelivered shipment. We will address eligible claims in accordance with applicable law and our policies.
10. Returns, Exchanges, and Refunds
Returns, exchanges, and refunds are governed by the Return Policy presented when you place the applicable order. That policy is incorporated into these Terms. A later change to the Return Policy will not reduce the return rights applicable to an order already placed.
Purchases from an authorized retailer, marketplace, or other third party generally must be returned through the original seller and may be governed by that seller’s policies. Nothing in these Terms limits a non-waivable statutory right.
11. Limited Warranty
Products may be covered by a separate written Limited Warranty made available before purchase. The Limited Warranty, if applicable, is incorporated into these Terms. Warranty coverage is separate from return eligibility.
Except as expressly stated in an applicable Limited Warranty and to the maximum extent permitted by law, we do not make additional Product warranties. We do not disclaim or limit implied warranties, remedies, or other consumer rights where doing so is prohibited, including rights that cannot be disclaimed when a written warranty is offered.
12. Preorders, Backorders, and Reservations
We do not currently accept preorders. We may later offer preorders, backorders, reservations, deposits, or early-purchase programs. Any such program will be governed by the specific price, estimated timing, cancellation terms, and other conditions disclosed before commitment or payment.
Joining an early-access or marketing list does not guarantee inventory, priority, a particular price, or the right to purchase unless we expressly state otherwise.
13. Subscriptions and Recurring Purchases
We may offer subscriptions or other recurring purchase programs in the future. Before enrollment, we will disclose the recurring price, billing frequency, minimum commitment if any, renewal terms, cancellation method, and other material conditions. By enrolling, you authorize recurring charges until cancellation in accordance with the disclosed subscription terms.
Subscription purchases are also governed by the Subscription Policy and checkout disclosures presented at enrollment. You may cancel through the method disclosed at enrollment. Cancellation generally takes effect for future billing cycles and does not retroactively refund a completed charge except as the applicable terms or law require.
14. Gift Cards
If we offer gift cards, they will be governed by additional gift-card terms presented at purchase. Gift cards are not credit or debit cards, are not redeemable for cash except where required by law, and may not be resold or used for unlawful purposes. Legally required rules regarding expiration, fees, replacement, refunds, and cash redemption will control over inconsistent terms.
15. Promotions
Discounts, sweepstakes, contests, referral programs, and other promotions may have separate rules. If promotion terms conflict with these Terms, the promotion terms control for that promotion. Promotions may be changed or ended prospectively, subject to applicable law.
16. Customer Accounts
You may be able to check out as a guest or create a customer account. You are responsible for safeguarding account credentials and for activity conducted through your account. Notify us promptly at support@publiclocomotion.com if you suspect unauthorized access.
Account information must be accurate and current. We may suspend or terminate an account reasonably believed to be fraudulent, compromised, unlawful, or in violation of these Terms. We are not liable for loss caused by your failure to protect credentials, except to the extent liability cannot be excluded.
17. Acceptable Use
You may use the Services only for lawful personal or legitimate business purposes. You may not:
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Violate law or another person’s rights;
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Submit false, fraudulent, misleading, abusive, defamatory, infringing, or unlawful material;
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Interfere with the security, integrity, or operation of the Services;
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Introduce malware or attempt unauthorized access;
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Scrape, crawl, harvest, or use automated means to access the Services except as authorized by us or permitted by law;
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Reverse engineer or circumvent access, purchase, security, or quantity controls except where a restriction is prohibited by law;
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Impersonate another person or misrepresent your affiliation;
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Use the Services to facilitate unauthorized resale, fraud, chargeback abuse, or other misconduct; or
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Use our intellectual property except as authorized by these Terms.
18. Intellectual Property
The Services and their software, designs, text, photographs, graphics, videos, logos, trademarks, trade dress, and other content are owned by Public Locomotion or its licensors and are protected by intellectual-property laws.
Subject to these Terms, we grant you a limited, revocable, nonexclusive, nontransferable license to access and use the Services for their intended purpose. No other rights are granted. “Public Locomotion” and associated names, marks, and designs may not be used without our prior written permission.
19. Reviews and Other User Content
You may be able to submit reviews, photographs, videos, comments, feedback, or other content (“User Content”). You retain ownership of your User Content. You grant Public Locomotion a worldwide, nonexclusive, royalty-free, transferable, and sublicensable license to host, reproduce, adapt for formatting, publish, display, distribute, and use your User Content to operate, improve, and promote our Products and Services, subject to applicable privacy and endorsement laws.
You represent that you have the rights needed to submit the User Content; that it reflects your honest experience where it states an opinion or endorsement; and that it does not violate law or another person’s rights. We may remove or decline User Content that we reasonably believe is fraudulent, unlawful, misleading, abusive, irrelevant, infringing, or inconsistent with these Terms. We do not undertake to monitor all User Content.
Suggestions and product ideas submitted without a separate written agreement may be used by us without restriction or compensation, but this does not transfer ownership of your preexisting intellectual property.
20. Electronic Communications and Marketing
You consent to receive transactional electronic communications relating to your orders, account, warranty, security, and use of the Services. You may not be able to opt out of communications necessary to complete a transaction or provide requested service.
We will send promotional email or text messages in accordance with applicable law and your choices. Providing a telephone number for delivery, payment, or support does not by itself constitute consent to marketing texts. If you separately opt in to marketing texts, message frequency may vary, and message and data rates may apply. You may withdraw SMS marketing consent by replying STOP and request help by replying HELP, unless different instructions are disclosed at opt-in. Consent to marketing is not a condition of purchase.
21. Third-Party Services and Shopify
Our store is hosted by Shopify. Shopify and other providers process information and provide checkout, payment, personalization, fraud prevention, analytics, advertising, account, delivery, and related services. Shopify may provide enhanced services based in part on your interactions with our store, other merchants, and Shopify.
The Services may link to or integrate with third-party sites, wallets, social networks, applications, carriers, or services. We do not control and are not responsible for third-party content, availability, terms, or privacy practices. Your use of a third-party service is governed by that provider’s terms.
Our Privacy Policy explains how Public Locomotion, Shopify, and other providers process personal information.
22. Dispute Resolution, Binding Arbitration, and Class-Action Waiver
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.
22.1 Informal Resolution First
Before starting arbitration or a court proceeding, the complaining party must send an individualized written Notice of Dispute. A notice to Public Locomotion must be sent to legal@publiclocomotion.com or by mail to:
Public Locomotion, Inc.
Attn: Legal—Notice of Dispute
2044 Franklin St
Oakland, CA 94612
United States
The notice must include the claimant’s name and contact information; any relevant order number; a description of the dispute and supporting facts; the relief requested; and the claimant’s personal signature, which may be electronic. Our notice to you will be sent to the most recent contact information associated with your order or account.
The parties will attempt in good faith to resolve the dispute for 60 days after receipt of a complete notice. Either party may request an individualized telephone or video settlement conference during that period. Any limitation period will be tolled during this 60-day process to the extent permitted by law.
This informal process is a condition precedent to arbitration or litigation, except when immediate relief is necessary to prevent imminent harm. A court or arbitrator may enforce this subsection and may pause a proceeding filed without compliance.
22.2 Agreement to Individual Arbitration
Except for the matters listed in Section 22.3 and unless you timely opt out under Section 22.9, you and Public Locomotion agree that any dispute, claim, or controversy arising out of or relating to (a) a Product, Service, money, or credit provided under the consumer agreement in which you accepted these Terms; (b) the ordering, purchase, payment, fulfillment, delivery, return, warranty, marketing, communications, or use of that Product or Service; (c) the handling of personal information in connection with that Product, Service, or transaction; or (d) these Terms as they apply to that Product, Service, or transaction will be resolved by binding individual arbitration rather than in court.
This arbitration agreement is limited to disputes concerning the use, payment, or provision of the particular Product, Service, money, or credit provided under the applicable consumer agreement. It does not require arbitration of an unrelated dispute merely because you previously accepted these Terms or purchased another Product.
This arbitration agreement is governed by the Federal Arbitration Act, 9 U.S.C. §§ 1–16, and involves interstate commerce. The arbitrator may award any individual relief available in court that is necessary to resolve the claimant’s individual claim, subject to Section 22.7.
22.3 Exceptions
Either party may:
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Bring an eligible individual action in small-claims court, so long as it remains individual and within that court’s jurisdiction;
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Seek temporary or emergency injunctive relief in court to prevent imminent misuse of intellectual property, unauthorized access, fraud, or other irreparable harm, without waiving arbitration of the merits; or
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Bring a claim in court where applicable law prohibits its arbitration.
Nothing in these Terms prevents you from reporting a matter to a government agency or prevents an agency from seeking relief within its authority.
22.4 Administrator and Rules
The arbitration will be administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules and any applicable Mass Arbitration Supplementary Rules in effect when the arbitration is filed, as modified by these Terms. The rules are available at adr.org.
If AAA is unavailable or declines to administer the arbitration for reasons other than a party’s failure to comply with its obligations, the parties will attempt to select another nationally recognized consumer-arbitration provider. If they cannot agree, a court may appoint an arbitrator under the Federal Arbitration Act.
To begin arbitration after completing Section 22.1, the claimant must file a demand with AAA and send a copy to the other party. A demand to Public Locomotion must be sent to the notice address in Section 22.1.
22.5 Arbitration Procedure and Location
The arbitration will be conducted by one neutral arbitrator. It may proceed through documents, by telephone, by video, or in person as the applicable rules provide. Any in-person hearing requested by a consumer will take place in the consumer’s county of residence or another mutually agreed location, unless the arbitrator determines otherwise under applicable law. Public Locomotion will not require a consumer to arbitrate outside California a claim arising in California or to arbitrate a controversy arising in California under the substantive law of another state.
The arbitrator will issue a reasoned written decision sufficient to explain the essential findings and conclusions. The arbitration award may be entered as a judgment in a court of competent jurisdiction.
22.6 Fees
Consumer filing fees, administration fees, and arbitrator compensation will be allocated under the AAA Consumer Arbitration Rules and applicable law. Public Locomotion will pay amounts the rules or law require it to pay. Each party will bear its own attorneys’ fees and costs unless the arbitrator awards fees or costs under applicable law or an authorized claim.
Public Locomotion will not seek reimbursement of arbitration fees from an individual consumer unless the arbitrator determines that a claim was filed for harassment or was patently frivolous under the applicable rules or law.
22.7 Class-Action and Representative-Action Waiver
YOU AND PUBLIC LOCOMOTION AGREE THAT COVERED CLAIMS MAY BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY. NEITHER PARTY MAY BRING, JOIN, OR PARTICIPATE IN A CLASS, COLLECTIVE, CONSOLIDATED, COORDINATED, OR REPRESENTATIVE ACTION OR ARBITRATION. THE ARBITRATOR MAY NOT CONSOLIDATE THE CLAIMS OF DIFFERENT PERSONS OR PRESIDE OVER ANY CLASS, COLLECTIVE, CONSOLIDATED, COORDINATED, OR REPRESENTATIVE PROCEEDING.
This subsection does not prevent multiple individuals from using the same counsel or filing separate individual arbitrations. It also does not prevent AAA from administratively coordinating separate individual cases under its applicable rules, so long as the claims are not consolidated for a joint merits determination without the parties’ consent. It does not waive a right to seek public injunctive relief where applicable law makes that right non-waivable. A court, not the arbitrator, will decide any dispute about the validity, scope, or enforceability of this class-action and representative-action waiver.
22.8 Jury-Trial Waiver
To the maximum extent permitted by law, you and Public Locomotion waive the right to a jury trial for any dispute covered by arbitration and for any dispute that is litigated in court after the arbitration agreement is enforced.
22.9 Thirty-Day Right to Opt Out
You may opt out of Sections 22.2 through 22.8 by sending an individualized notice within 30 calendar days after you first accept these Terms. The notice must be emailed to legal@publiclocomotion.com with the subject “Arbitration Opt-Out,” or mailed to:
Public Locomotion, Inc.
Attn: Arbitration Opt-Out
2044 Franklin St
Oakland, CA 94612
United States
Your notice must include your full name; the email address used for your order or account; an order number, if available; and a clear statement that you opt out of the arbitration agreement. Your notice must be personally submitted by you; a notice submitted in bulk or by someone purporting to act for multiple people is ineffective.
If you do not timely opt out after first accepting these Terms, a later purchase or later acceptance of the same arbitration agreement does not create a new opt-out period. If Public Locomotion later makes a material change to Section 22, you may reject that change by following the same notice procedure within 30 calendar days after receiving notice of the change. Rejection of a change does not cancel an arbitration agreement you previously accepted; instead, the previously accepted version will continue to apply.
A timely opt-out will not affect your order, account, warranty, return rights, or ability to use the Services. Sections 22.2 through 22.8 will not apply to either party in disputes between you and Public Locomotion, but the remainder of these Terms—including Section 22.1 and Section 23—will remain effective. A valid opt-out will remain effective for future purchases and later versions of these Terms unless you later expressly agree in writing to opt back into arbitration.
22.10 Severability
Except as stated in this subsection, if part of this Section 22 is found unenforceable, that part will be severed and the remainder enforced to the maximum extent permitted.
If Section 22.7 is found unenforceable as to a particular claim or request for relief, that claim or request will be decided by a court after all arbitrable claims and remedies are resolved, and it will not proceed in class arbitration. If applicable law prohibits delaying a non-arbitrable request for public injunctive relief, that request may proceed in court while individual arbitrable claims proceed in arbitration.
23. Governing Law and Court Venue
These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles, except that consumers retain the benefit of any mandatory protections provided by the laws of their state of residence. The Federal Arbitration Act governs the interpretation and enforcement of Section 22.
For any court proceeding permitted under these Terms that is not brought in small-claims court, you and Public Locomotion consent to the jurisdiction and venue of the state courts located in Alameda County, California, and the United States District Court for the Northern District of California, except where applicable law gives a consumer a non-waivable right to bring the proceeding in another court or location.
24. Disclaimer of Warranties
EXCEPT FOR AN EXPRESS WRITTEN LIMITED WARRANTY THAT APPLIES TO A PRODUCT AND EXCEPT WHERE LAW PROVIDES OTHERWISE, THE SERVICES AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, PUBLIC LOCOMOTION DISCLAIMS WARRANTIES NOT EXPRESSLY STATED IN AN APPLICABLE LIMITED WARRANTY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE; THAT PRODUCT AVAILABILITY OR DELIVERY ESTIMATES WILL ALWAYS BE ACCURATE; OR THAT A PRODUCT WILL PRODUCE A PARTICULAR HEALTH, COMFORT, MOBILITY, OR PERFORMANCE RESULT.
SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY DISCLAIMERS. THIS SECTION APPLIES ONLY TO THE EXTENT PERMITTED AND DOES NOT LIMIT RIGHTS UNDER AN APPLICABLE LIMITED WARRANTY, THE MAGNUSON-MOSS WARRANTY ACT, OR OTHER NON-WAIVABLE LAW.
25. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PUBLIC LOCOMOTION AND ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL; OR THE COST OF SUBSTITUTE GOODS OR SERVICES ARISING OUT OF OR RELATING TO THE SERVICES, PRODUCTS, OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF PUBLIC LOCOMOTION AND THOSE PARTIES FOR ALL CLAIMS ARISING OUT OF OR RELATING TO A PRODUCT, ORDER, THE SERVICES, OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID FOR THE PRODUCT OR ORDER GIVING RISE TO THE CLAIM OR (B) $100.
These limitations do not apply to liability that cannot legally be limited, including liability for fraud, willful misconduct, or death or personal injury caused by negligence where applicable law prohibits limitation. They do not reduce an express remedy in an applicable Limited Warranty or a non-waivable statutory remedy.
26. Indemnification
To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless Public Locomotion and its directors, officers, employees, affiliates, and agents from third-party claims, damages, liabilities, and reasonable costs arising from your unlawful use of the Services, your infringement of another person’s rights, your fraud or willful misconduct, or User Content that violates Section 19.
This section does not require indemnification for ordinary consumer use of a Product, for Public Locomotion’s own negligence or misconduct, or where indemnification is prohibited by law. We may control the defense of an indemnified claim, and you agree to reasonably cooperate.
27. Suspension and Termination
You may stop using the Services at any time. We may suspend or terminate access when we reasonably believe you have violated these Terms, created security or legal risk, or used the Services fraudulently or unlawfully. Where practical, we will provide notice and an opportunity to address the issue.
Termination does not affect accepted orders unless separately canceled in accordance with these Terms. Provisions that by their nature should survive—including payment obligations, intellectual-property provisions, warranty limitations, liability limitations, dispute provisions, and general terms—will survive.
28. General Terms
These Terms and the policies incorporated by reference are the entire agreement concerning their subject matter and replace prior discussions or representations about that subject matter. If there is a conflict, product- or transaction-specific terms presented at purchase control for that Product or transaction.
Our failure to enforce a provision is not a waiver. A waiver must be in writing and applies only to the specific instance stated. Except for Section 22.10, if a provision is unenforceable, it will be modified or severed to the minimum extent necessary, and the remaining provisions will continue.
You may not assign these Terms without our consent. We may assign them in connection with a merger, financing, reorganization, sale of assets, or transfer of the Services, subject to applicable law. These Terms do not create a partnership, franchise, joint venture, employment, fiduciary, or agency relationship.
Headings are for convenience only. “Including” means “including without limitation.” Electronic records and signatures may be used to form and evidence agreements.
29. Contact Us
Public Locomotion, Inc., 2044 Franklin St, Oakland, CA 94612, United States
Customer support: support@publiclocomotion.com
Privacy: privacy@publiclocomotion.com
Legal notices and disputes: legal@publiclocomotion.com
Terms of service
Effective August 11, 2026
These Terms of Service (“Terms”) are a binding agreement between you and Public Locomotion, Inc., a Delaware corporation (“Public Locomotion,” “we,” “us,” or “our”). These Terms govern your access to and use of publiclocomotion.com, our online store, customer accounts, communications, and other services that link to these Terms (collectively, the “Services”), as well as your purchase of footwear, toe-spacing components, socks, accessories, replacement components, gift cards, and other products we offer (collectively, the “Products”).
IMPORTANT NOTICE: SECTION 22 CONTAINS A BINDING ARBITRATION AGREEMENT AND CLASS-ACTION WAIVER. EXCEPT FOR CERTAIN CLAIMS DESCRIBED IN SECTION 22 AND UNLESS YOU TIMELY OPT OUT, YOU AND PUBLIC LOCOMOTION AGREE TO RESOLVE COVERED DISPUTES ONLY THROUGH INDIVIDUAL ARBITRATION AND WAIVE THE RIGHT TO A JURY TRIAL OR TO PARTICIPATE IN A CLASS, COLLECTIVE, CONSOLIDATED, COORDINATED, OR REPRESENTATIVE ACTION.
1. Acceptance of These Terms
By accessing or using the Services, creating an account, or placing an order, you agree to these Terms. When you place an order, you also agree to the policies and product-specific terms presented to you before purchase, including our Return Policy, Shipping Policy, and any applicable Limited Warranty, subscription terms, promotion terms, or product instructions. If you do not agree, do not use the Services or place an order.
If you use the Services on behalf of a company or other organization, you represent that you have authority to bind that organization, and “you” includes both you and the organization.
2. Eligibility and Use by Minors
You must be the age of legal majority in your jurisdiction to place an order. If you permit a minor to use the Services or Products, you are responsible for the minor’s activity and use. The Services are not directed to children under 13, and children under 13 may not create an account or submit personal information to us.
3. Changes to the Services and These Terms
We may update the Services and these Terms from time to time. The “Effective Date” above identifies the current version. If we make a material change, we will provide notice as required by law, such as by posting the revised Terms, displaying a notice through the Services, or sending an email.
Changes apply prospectively from the stated effective date. The terms presented when you place an order will govern that order. A change to Section 22 will not apply to a dispute of which the parties had actual notice before the change became effective. If we make a material change to Section 22 after you first accept it, we will provide notice and a 30-day opportunity to reject that change as described in Section 22.9. Rejecting a change will leave the previously accepted version of Section 22, if any, in effect. If applicable law requires renewed assent to another material change, we will request it.
4. Products and Product Information
We make reasonable efforts to present Product descriptions, photographs, colors, materials, sizing, prices, and availability accurately. Displays and manufacturing processes can cause differences in color, texture, fit, dimensions, appearance, or other details. Minor variations that do not materially affect a Product’s ordinary use are not defects.
We may modify or discontinue Products, specifications, packaging, or components, subject to orders we have accepted and applicable law. We may limit quantities or restrict sales to resellers, distributors, or suspected fraudulent purchasers.
Product pages, packaging, and instructions may contain terms or guidance specific to a Product. You are responsible for reviewing and following applicable sizing, fit, care, transition, use, and safety instructions.
5. Consumer Product and Health Disclaimer
Public Locomotion Products are general consumer products and are not medical devices. Public Locomotion does not provide medical, podiatric, physical-therapy, diagnostic, or other individualized health advice. Content made available through the Services is for general educational and informational purposes and is not a substitute for advice from a qualified healthcare professional.
Our Products are not offered to diagnose, treat, cure, or prevent any disease or medical condition, and we do not guarantee a particular health, comfort, mobility, or performance outcome. Fit and individual experience vary. If you have an injury, medical condition, diabetes, neuropathy, impaired circulation, unusual sensitivity, persistent pain, or another concern affecting Product use, consult an appropriate healthcare professional. Stop using a Product and seek appropriate advice if use causes pain, injury, significant irritation, numbness, or another concerning reaction.
6. Orders and Acceptance
Your order is an offer to purchase. An order confirmation acknowledges receipt but does not necessarily mean we have accepted the order. We may accept an order by shipping the Product or otherwise expressly confirming acceptance.
We may refuse, limit, or cancel an order before shipment for reasons including suspected fraud, unauthorized resale, pricing or description errors, payment problems, inventory shortages, shipping restrictions, or violation of these Terms. If we cancel an order after payment, we will refund the canceled amount to the original payment method, subject to payment-provider processing times.
You are responsible for providing complete and accurate order, billing, contact, and delivery information and for promptly correcting errors.
7. Prices, Taxes, and Payment
Prices are shown in U.S. dollars unless stated otherwise. Applicable taxes, shipping charges, and other disclosed charges will be presented before you complete your order. Prices and promotions may change prospectively without notice.
You authorize us and our payment providers to charge the payment method you select for all amounts displayed at checkout. You represent that you are authorized to use that payment method. We may use payment processors and fraud-prevention providers to complete and evaluate transactions.
Payment-card information is processed by Shopify and other payment providers. Their services may be subject to additional terms and privacy policies.
8. Accelerated and Installment Payment Services
Shop Pay, Apple Pay, Google Pay, PayPal, installment-payment services, and other third-party payment options are provided by third parties. Your use of those services is governed by the provider’s agreements and privacy practices. Public Locomotion is not a bank, card issuer, or lender and does not determine a third-party financing provider’s eligibility, interest, fees, credit decisions, or repayment terms.
9. Shipping and Delivery
Shipping options, charges, restrictions, and estimated delivery times are described at checkout or in our Shipping Policy. Delivery dates are estimates, not guarantees. Carriers, weather, customs, supply interruptions, incorrect addresses, and events outside our reasonable control may cause delays.
You are responsible for providing a secure and deliverable address. Please contact support@publiclocomotion.com promptly regarding a delayed, lost, damaged, or misdelivered shipment. We will address eligible claims in accordance with applicable law and our policies.
10. Returns, Exchanges, and Refunds
Returns, exchanges, and refunds are governed by the Return Policy presented when you place the applicable order. That policy is incorporated into these Terms. A later change to the Return Policy will not reduce the return rights applicable to an order already placed.
Purchases from an authorized retailer, marketplace, or other third party generally must be returned through the original seller and may be governed by that seller’s policies. Nothing in these Terms limits a non-waivable statutory right.
11. Limited Warranty
Products may be covered by a separate written Limited Warranty made available before purchase. The Limited Warranty, if applicable, is incorporated into these Terms. Warranty coverage is separate from return eligibility.
Except as expressly stated in an applicable Limited Warranty and to the maximum extent permitted by law, we do not make additional Product warranties. We do not disclaim or limit implied warranties, remedies, or other consumer rights where doing so is prohibited, including rights that cannot be disclaimed when a written warranty is offered.
12. Preorders, Backorders, and Reservations
We do not currently accept preorders. We may later offer preorders, backorders, reservations, deposits, or early-purchase programs. Any such program will be governed by the specific price, estimated timing, cancellation terms, and other conditions disclosed before commitment or payment.
Joining an early-access or marketing list does not guarantee inventory, priority, a particular price, or the right to purchase unless we expressly state otherwise.
13. Subscriptions and Recurring Purchases
We may offer subscriptions or other recurring purchase programs in the future. Before enrollment, we will disclose the recurring price, billing frequency, minimum commitment if any, renewal terms, cancellation method, and other material conditions. By enrolling, you authorize recurring charges until cancellation in accordance with the disclosed subscription terms.
Subscription purchases are also governed by the Subscription Policy and checkout disclosures presented at enrollment. You may cancel through the method disclosed at enrollment. Cancellation generally takes effect for future billing cycles and does not retroactively refund a completed charge except as the applicable terms or law require.
14. Gift Cards
If we offer gift cards, they will be governed by additional gift-card terms presented at purchase. Gift cards are not credit or debit cards, are not redeemable for cash except where required by law, and may not be resold or used for unlawful purposes. Legally required rules regarding expiration, fees, replacement, refunds, and cash redemption will control over inconsistent terms.
15. Promotions
Discounts, sweepstakes, contests, referral programs, and other promotions may have separate rules. If promotion terms conflict with these Terms, the promotion terms control for that promotion. Promotions may be changed or ended prospectively, subject to applicable law.
16. Customer Accounts
You may be able to check out as a guest or create a customer account. You are responsible for safeguarding account credentials and for activity conducted through your account. Notify us promptly at support@publiclocomotion.com if you suspect unauthorized access.
Account information must be accurate and current. We may suspend or terminate an account reasonably believed to be fraudulent, compromised, unlawful, or in violation of these Terms. We are not liable for loss caused by your failure to protect credentials, except to the extent liability cannot be excluded.
17. Acceptable Use
You may use the Services only for lawful personal or legitimate business purposes. You may not:
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Violate law or another person’s rights;
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Submit false, fraudulent, misleading, abusive, defamatory, infringing, or unlawful material;
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Interfere with the security, integrity, or operation of the Services;
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Introduce malware or attempt unauthorized access;
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Scrape, crawl, harvest, or use automated means to access the Services except as authorized by us or permitted by law;
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Reverse engineer or circumvent access, purchase, security, or quantity controls except where a restriction is prohibited by law;
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Impersonate another person or misrepresent your affiliation;
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Use the Services to facilitate unauthorized resale, fraud, chargeback abuse, or other misconduct; or
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Use our intellectual property except as authorized by these Terms.
18. Intellectual Property
The Services and their software, designs, text, photographs, graphics, videos, logos, trademarks, trade dress, and other content are owned by Public Locomotion or its licensors and are protected by intellectual-property laws.
Subject to these Terms, we grant you a limited, revocable, nonexclusive, nontransferable license to access and use the Services for their intended purpose. No other rights are granted. “Public Locomotion” and associated names, marks, and designs may not be used without our prior written permission.
19. Reviews and Other User Content
You may be able to submit reviews, photographs, videos, comments, feedback, or other content (“User Content”). You retain ownership of your User Content. You grant Public Locomotion a worldwide, nonexclusive, royalty-free, transferable, and sublicensable license to host, reproduce, adapt for formatting, publish, display, distribute, and use your User Content to operate, improve, and promote our Products and Services, subject to applicable privacy and endorsement laws.
You represent that you have the rights needed to submit the User Content; that it reflects your honest experience where it states an opinion or endorsement; and that it does not violate law or another person’s rights. We may remove or decline User Content that we reasonably believe is fraudulent, unlawful, misleading, abusive, irrelevant, infringing, or inconsistent with these Terms. We do not undertake to monitor all User Content.
Suggestions and product ideas submitted without a separate written agreement may be used by us without restriction or compensation, but this does not transfer ownership of your preexisting intellectual property.
20. Electronic Communications and Marketing
You consent to receive transactional electronic communications relating to your orders, account, warranty, security, and use of the Services. You may not be able to opt out of communications necessary to complete a transaction or provide requested service.
We will send promotional email or text messages in accordance with applicable law and your choices. Providing a telephone number for delivery, payment, or support does not by itself constitute consent to marketing texts. If you separately opt in to marketing texts, message frequency may vary, and message and data rates may apply. You may withdraw SMS marketing consent by replying STOP and request help by replying HELP, unless different instructions are disclosed at opt-in. Consent to marketing is not a condition of purchase.
21. Third-Party Services and Shopify
Our store is hosted by Shopify. Shopify and other providers process information and provide checkout, payment, personalization, fraud prevention, analytics, advertising, account, delivery, and related services. Shopify may provide enhanced services based in part on your interactions with our store, other merchants, and Shopify.
The Services may link to or integrate with third-party sites, wallets, social networks, applications, carriers, or services. We do not control and are not responsible for third-party content, availability, terms, or privacy practices. Your use of a third-party service is governed by that provider’s terms.
Our Privacy Policy explains how Public Locomotion, Shopify, and other providers process personal information.
22. Dispute Resolution, Binding Arbitration, and Class-Action Waiver
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.
22.1 Informal Resolution First
Before starting arbitration or a court proceeding, the complaining party must send an individualized written Notice of Dispute. A notice to Public Locomotion must be sent to legal@publiclocomotion.com or by mail to:
Public Locomotion, Inc.
Attn: Legal—Notice of Dispute
2044 Franklin St
Oakland, CA 94612
United States
The notice must include the claimant’s name and contact information; any relevant order number; a description of the dispute and supporting facts; the relief requested; and the claimant’s personal signature, which may be electronic. Our notice to you will be sent to the most recent contact information associated with your order or account.
The parties will attempt in good faith to resolve the dispute for 60 days after receipt of a complete notice. Either party may request an individualized telephone or video settlement conference during that period. Any limitation period will be tolled during this 60-day process to the extent permitted by law.
This informal process is a condition precedent to arbitration or litigation, except when immediate relief is necessary to prevent imminent harm. A court or arbitrator may enforce this subsection and may pause a proceeding filed without compliance.
22.2 Agreement to Individual Arbitration
Except for the matters listed in Section 22.3 and unless you timely opt out under Section 22.9, you and Public Locomotion agree that any dispute, claim, or controversy arising out of or relating to (a) a Product, Service, money, or credit provided under the consumer agreement in which you accepted these Terms; (b) the ordering, purchase, payment, fulfillment, delivery, return, warranty, marketing, communications, or use of that Product or Service; (c) the handling of personal information in connection with that Product, Service, or transaction; or (d) these Terms as they apply to that Product, Service, or transaction will be resolved by binding individual arbitration rather than in court.
This arbitration agreement is limited to disputes concerning the use, payment, or provision of the particular Product, Service, money, or credit provided under the applicable consumer agreement. It does not require arbitration of an unrelated dispute merely because you previously accepted these Terms or purchased another Product.
This arbitration agreement is governed by the Federal Arbitration Act, 9 U.S.C. §§ 1–16, and involves interstate commerce. The arbitrator may award any individual relief available in court that is necessary to resolve the claimant’s individual claim, subject to Section 22.7.
22.3 Exceptions
Either party may:
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Bring an eligible individual action in small-claims court, so long as it remains individual and within that court’s jurisdiction;
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Seek temporary or emergency injunctive relief in court to prevent imminent misuse of intellectual property, unauthorized access, fraud, or other irreparable harm, without waiving arbitration of the merits; or
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Bring a claim in court where applicable law prohibits its arbitration.
Nothing in these Terms prevents you from reporting a matter to a government agency or prevents an agency from seeking relief within its authority.
22.4 Administrator and Rules
The arbitration will be administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules and any applicable Mass Arbitration Supplementary Rules in effect when the arbitration is filed, as modified by these Terms. The rules are available at adr.org.
If AAA is unavailable or declines to administer the arbitration for reasons other than a party’s failure to comply with its obligations, the parties will attempt to select another nationally recognized consumer-arbitration provider. If they cannot agree, a court may appoint an arbitrator under the Federal Arbitration Act.
To begin arbitration after completing Section 22.1, the claimant must file a demand with AAA and send a copy to the other party. A demand to Public Locomotion must be sent to the notice address in Section 22.1.
22.5 Arbitration Procedure and Location
The arbitration will be conducted by one neutral arbitrator. It may proceed through documents, by telephone, by video, or in person as the applicable rules provide. Any in-person hearing requested by a consumer will take place in the consumer’s county of residence or another mutually agreed location, unless the arbitrator determines otherwise under applicable law. Public Locomotion will not require a consumer to arbitrate outside California a claim arising in California or to arbitrate a controversy arising in California under the substantive law of another state.
The arbitrator will issue a reasoned written decision sufficient to explain the essential findings and conclusions. The arbitration award may be entered as a judgment in a court of competent jurisdiction.
22.6 Fees
Consumer filing fees, administration fees, and arbitrator compensation will be allocated under the AAA Consumer Arbitration Rules and applicable law. Public Locomotion will pay amounts the rules or law require it to pay. Each party will bear its own attorneys’ fees and costs unless the arbitrator awards fees or costs under applicable law or an authorized claim.
Public Locomotion will not seek reimbursement of arbitration fees from an individual consumer unless the arbitrator determines that a claim was filed for harassment or was patently frivolous under the applicable rules or law.
22.7 Class-Action and Representative-Action Waiver
YOU AND PUBLIC LOCOMOTION AGREE THAT COVERED CLAIMS MAY BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY. NEITHER PARTY MAY BRING, JOIN, OR PARTICIPATE IN A CLASS, COLLECTIVE, CONSOLIDATED, COORDINATED, OR REPRESENTATIVE ACTION OR ARBITRATION. THE ARBITRATOR MAY NOT CONSOLIDATE THE CLAIMS OF DIFFERENT PERSONS OR PRESIDE OVER ANY CLASS, COLLECTIVE, CONSOLIDATED, COORDINATED, OR REPRESENTATIVE PROCEEDING.
This subsection does not prevent multiple individuals from using the same counsel or filing separate individual arbitrations. It also does not prevent AAA from administratively coordinating separate individual cases under its applicable rules, so long as the claims are not consolidated for a joint merits determination without the parties’ consent. It does not waive a right to seek public injunctive relief where applicable law makes that right non-waivable. A court, not the arbitrator, will decide any dispute about the validity, scope, or enforceability of this class-action and representative-action waiver.
22.8 Jury-Trial Waiver
To the maximum extent permitted by law, you and Public Locomotion waive the right to a jury trial for any dispute covered by arbitration and for any dispute that is litigated in court after the arbitration agreement is enforced.
22.9 Thirty-Day Right to Opt Out
You may opt out of Sections 22.2 through 22.8 by sending an individualized notice within 30 calendar days after you first accept these Terms. The notice must be emailed to legal@publiclocomotion.com with the subject “Arbitration Opt-Out,” or mailed to:
Public Locomotion, Inc.
Attn: Arbitration Opt-Out
2044 Franklin St
Oakland, CA 94612
United States
Your notice must include your full name; the email address used for your order or account; an order number, if available; and a clear statement that you opt out of the arbitration agreement. Your notice must be personally submitted by you; a notice submitted in bulk or by someone purporting to act for multiple people is ineffective.
If you do not timely opt out after first accepting these Terms, a later purchase or later acceptance of the same arbitration agreement does not create a new opt-out period. If Public Locomotion later makes a material change to Section 22, you may reject that change by following the same notice procedure within 30 calendar days after receiving notice of the change. Rejection of a change does not cancel an arbitration agreement you previously accepted; instead, the previously accepted version will continue to apply.
A timely opt-out will not affect your order, account, warranty, return rights, or ability to use the Services. Sections 22.2 through 22.8 will not apply to either party in disputes between you and Public Locomotion, but the remainder of these Terms—including Section 22.1 and Section 23—will remain effective. A valid opt-out will remain effective for future purchases and later versions of these Terms unless you later expressly agree in writing to opt back into arbitration.
22.10 Severability
Except as stated in this subsection, if part of this Section 22 is found unenforceable, that part will be severed and the remainder enforced to the maximum extent permitted.
If Section 22.7 is found unenforceable as to a particular claim or request for relief, that claim or request will be decided by a court after all arbitrable claims and remedies are resolved, and it will not proceed in class arbitration. If applicable law prohibits delaying a non-arbitrable request for public injunctive relief, that request may proceed in court while individual arbitrable claims proceed in arbitration.
23. Governing Law and Court Venue
These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles, except that consumers retain the benefit of any mandatory protections provided by the laws of their state of residence. The Federal Arbitration Act governs the interpretation and enforcement of Section 22.
For any court proceeding permitted under these Terms that is not brought in small-claims court, you and Public Locomotion consent to the jurisdiction and venue of the state courts located in Alameda County, California, and the United States District Court for the Northern District of California, except where applicable law gives a consumer a non-waivable right to bring the proceeding in another court or location.
24. Disclaimer of Warranties
EXCEPT FOR AN EXPRESS WRITTEN LIMITED WARRANTY THAT APPLIES TO A PRODUCT AND EXCEPT WHERE LAW PROVIDES OTHERWISE, THE SERVICES AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, PUBLIC LOCOMOTION DISCLAIMS WARRANTIES NOT EXPRESSLY STATED IN AN APPLICABLE LIMITED WARRANTY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE; THAT PRODUCT AVAILABILITY OR DELIVERY ESTIMATES WILL ALWAYS BE ACCURATE; OR THAT A PRODUCT WILL PRODUCE A PARTICULAR HEALTH, COMFORT, MOBILITY, OR PERFORMANCE RESULT.
SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY DISCLAIMERS. THIS SECTION APPLIES ONLY TO THE EXTENT PERMITTED AND DOES NOT LIMIT RIGHTS UNDER AN APPLICABLE LIMITED WARRANTY, THE MAGNUSON-MOSS WARRANTY ACT, OR OTHER NON-WAIVABLE LAW.
25. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PUBLIC LOCOMOTION AND ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL; OR THE COST OF SUBSTITUTE GOODS OR SERVICES ARISING OUT OF OR RELATING TO THE SERVICES, PRODUCTS, OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF PUBLIC LOCOMOTION AND THOSE PARTIES FOR ALL CLAIMS ARISING OUT OF OR RELATING TO A PRODUCT, ORDER, THE SERVICES, OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID FOR THE PRODUCT OR ORDER GIVING RISE TO THE CLAIM OR (B) $100.
These limitations do not apply to liability that cannot legally be limited, including liability for fraud, willful misconduct, or death or personal injury caused by negligence where applicable law prohibits limitation. They do not reduce an express remedy in an applicable Limited Warranty or a non-waivable statutory remedy.
26. Indemnification
To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless Public Locomotion and its directors, officers, employees, affiliates, and agents from third-party claims, damages, liabilities, and reasonable costs arising from your unlawful use of the Services, your infringement of another person’s rights, your fraud or willful misconduct, or User Content that violates Section 19.
This section does not require indemnification for ordinary consumer use of a Product, for Public Locomotion’s own negligence or misconduct, or where indemnification is prohibited by law. We may control the defense of an indemnified claim, and you agree to reasonably cooperate.
27. Suspension and Termination
You may stop using the Services at any time. We may suspend or terminate access when we reasonably believe you have violated these Terms, created security or legal risk, or used the Services fraudulently or unlawfully. Where practical, we will provide notice and an opportunity to address the issue.
Termination does not affect accepted orders unless separately canceled in accordance with these Terms. Provisions that by their nature should survive—including payment obligations, intellectual-property provisions, warranty limitations, liability limitations, dispute provisions, and general terms—will survive.
28. General Terms
These Terms and the policies incorporated by reference are the entire agreement concerning their subject matter and replace prior discussions or representations about that subject matter. If there is a conflict, product- or transaction-specific terms presented at purchase control for that Product or transaction.
Our failure to enforce a provision is not a waiver. A waiver must be in writing and applies only to the specific instance stated. Except for Section 22.10, if a provision is unenforceable, it will be modified or severed to the minimum extent necessary, and the remaining provisions will continue.
You may not assign these Terms without our consent. We may assign them in connection with a merger, financing, reorganization, sale of assets, or transfer of the Services, subject to applicable law. These Terms do not create a partnership, franchise, joint venture, employment, fiduciary, or agency relationship.
Headings are for convenience only. “Including” means “including without limitation.” Electronic records and signatures may be used to form and evidence agreements.
29. Contact Us
Public Locomotion, Inc., 2044 Franklin St, Oakland, CA 94612, United States
Customer support: support@publiclocomotion.com
Privacy: privacy@publiclocomotion.com
Legal notices and disputes: legal@publiclocomotion.com